Negative online reviews Archives - Legal Ethics Advisor

Dealing with Online Vitriol: Florida Bar to Consider Amending The Confidentiality Rule 4-1.6

by Jan Jacobowitz in ABA Opinion, Advisory Opinion, Bar Opinion, client confidentiality, electronic communication, Ethics Opinion, negative online reviews, online comments, social media. Posted May 4, 2021

Online Vitriol: Amending Confidentiality Rule 4-1.6 and Proposed Opinion 21-1 on Third Party Criticism At its recent meeting, The Florida Bar’s Professional Ethics Committee approved an amendment to Florida Bar Rule 4-1.6 Confidentiality that would provide a limited exception to permit lawyers to respond when they suffer an online vitriol attack from a former client ...

ABA Formal Opinion 496: How to Respond to Online Criticism

by Camila Rivero-Fernandez in ABA. Posted February 4, 2021

In a recent formal opinion, the ABA addressed a lawyer’s ethical obligations when deciding to respond to a negative online review. Specifically, this opinion focused on the potential for breaching client confidentiality and best practices to avoid doing so.

How to Take a Blow: Do’s and Don’ts for Responding to Negative Online Reviews

by Camila Rivero-Fernandez in confidentiality, negative online reviews. Posted June 9, 2020

When it comes to mitigating the reputational damage caused by a client’s negative online review, attorneys can neither disclose confidential client information when responding nor inappropriately solicit positive reviews.

[…] of a non-binding advisory opinion, as has been the case with other jurisdictions such as, Florida, San Francisco, and Delaware, it is important to note that Ohio went a step further and amended its rule regarding […]

Remote Lawyering: New Jersey and Ohio On Board - Legal Ethics Advisor on Remote Work: San Francisco Bar Association Advice in Ethics Opinion 2021-1
Not all jurisdictions have adopted the Model Rule version of the choice of law rule; seems like there might be a different result in at least some of those states. See, e.g., NY RPC 8.5(b)(2)(i) ("If the lawyer is licensed to practice only in this state, the rules to be applied shall be the rules of this state").

Art Lachman on ABA Opinion 499 Green Lights Lawyers’ Passive Investment in Firms with NonLawyer Ownership

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